Support

Find a quick answer

Our FAQ covers glucose logging, camera scanning, GMI, reports, Apple Health, privacy, backups, subscriptions and Premium features.

Contact support

Email support@gludiary.com. We aim to respond within two business days.

For a technical problem, it helps to include:

• your Gludiary app version;
• your iPhone or iPad model and iOS version;
• the steps that reproduce the problem;
• a screenshot, if it does not contain sensitive information.

Please do not email glucose readings, medication details, reports, backups or other sensitive health information.

Medical questions

Gludiary support cannot interpret readings or provide medical advice, diagnosis or treatment. Contact a qualified healthcare professional if you have a question about your health, targets or care plan.